About Google Reviews
Reviews in Google My Business are essential for any business to develop an interesting profile for their potential customers through Google. Google reviews are those that can be found associated with our profile in Google My Business and that users leave as they interact with our business.
Business managers have two main ways to get Google reviews. On the one hand, they can wait for their customers to leave their opinions as they wish, of their own free will. Or we can speed up this process by purchasing reviews.
How to post reviews on Google
Putting reviews on Google is a relatively simple process. Users just have to search within the search engine itself, or even through a search on Google Maps, and they will begin to find businesses that they will be able to review.
The Google review system has been refined over time and today we can find a section with "my Google reviews" in which we will find all the reviews we have done.
Previously, to leave reviews in Google we had to search for the business in question after visiting it and in this way we could leave our opinion. This procedure meant that many of the reviews that were left were either very positive or negative. Only people with extraordinary experiences, both in the bad and good sense, end up leaving a review. The section of my Google reviews was therefore full of these kinds of opinions.
However, Google has made a great effort to integrate systems that allow them to try to get users to leave as many reviews as possible. Through Google Maps reviews, Google is able to combine the geolocation of the individual that is achieved through mobile devices and Google Maps, and the location of the business. In this way it is able to find out if the user is or has been in a nearby business. We recommend you to buy Google maps reviews.
Thanks to this, Google is able to show the user a business suggestion and asks them to leave a review in case they have enjoyed the services or products that are marketed in that establishment.
Fighting against negative reviews
One of the main problems faced by business leaders is negative reviews. If you're wondering how to eliminate negative reviews on Google, you need to know that the best way to combat negative reviews is with positive ones. If we take into account the considerations mentioned above, it will be much easier for users to leave us negative reviews.
Users who have had a negative experience have a vindictive intent that they believe will be facilitated by leaving that review online. That's why it's important to learn how to remove comments from Google My Business in order to deal with this type of situation.
You also need to know that you can actually remove the review that you think is totally unjustified and does not correspond to reality. Although Google offers a system in which these types of opinions have a place, it is also aware that sometimes revenge is unleashed without any constructive purpose. That's why from the Google My Business review menu we have a three-point menu in which if we click on any opinion we will be able to mark it as inappropriate for Google to take into consideration.
Posting reviews on Google is not something that can be done lightly and that's why Google offers moderation tools that will allow us to make the right decision if there are any comments that we feel shouldn't be on our review profile in Google My Business.
Best practices for working with reviews in Google My Business
In order to achieve the best results and encourage other people to write reviews on Google about our business, we're going to review some good practices that we should take into account if we want to improve.
One of the first tips that is always given is to answer the reviews. This is essential because on the one hand, users who visit our reviews before deciding whether to come to our site or not will see that we are working to provide users with the best possible service. It is also the ideal place to resolve doubts that other users may have and which normally act as barriers when it comes to encouraging users to make the decision about whether to buy from us or from the competition.
Another important piece of advice is to let users know that they can leave an opinion about us on Google My Business. Something as simple as commenting in a conversation to our customers that this is something they can do will already generate some feedback. If we use some digital resource to favor the opinions like sending a communication by email, sending a message through social networks, or doing some kind of specific communication campaign we will still get many more reviews.
It is important to try to keep the review area in Google My Business the same way we are keeping our business in perfect condition and always ready to serve our customers.
Getting reviews in Google My Business
One of the best ways to get reviews is to buy reviews Google My Business. This is a practice that is much more widespread than we can imagine, many businesses do it nowadays. There is even a review generator which is a widely used tool to get reviews and thus increase quickly.
You have to know that buying negative Google reviews is a technique that has been used on occasion by some business leaders but is not recommended because the ideal in the end is to focus on doing the work for our business and worry about staying ahead of the competition. You always have to take into account what others are doing, but it is always better to focus on improving ourselves, on getting reviews, and in case we have to do so, opting to deactivate the reviews that are negative so that they stop harming us.
How to get reviews on Google is an art and certainly not an easy task. To do this, as we mentioned earlier, we must know how to properly mix the good practices we mentioned with original techniques that allow us to encourage our customers to talk about us.
That's why combining buying Google 5 star reviews along with the most advanced and original techniques to get reviews is undoubtedly the best thing we can do for our business.
An important point to consider is that the more ratings we have, the easier it is to get new reviews. This is an effect that can be seen frequently in social networks, and it is that if a user in social networks has many followers, it will be much easier for users to follow him because there is a call effect that makes users think that if many people follow him for something it will be.
Something similar happens in the world of reviews. If many people see that there are reviews in a simpler business, they will find it easier to leave an opinion. Also, the more varied they are and the more they talk about different aspects of our company the better. This will make it easier for users to identify with some of the opinions they have left when leaving a review.
For example, if we have an opinion about the speed with which our staff attends to our store, in case we have a store, another user who has experienced this good service with the speed of our staff, will probably leave another opinion indicating the same and thus with all the factors that can be assessed by users.
In the same way this can happen with the negative aspects that we do not have well covered, so it is important to be aware of this. The world of the opinions of Google My Business is very interesting, since the positive opinions we are going to be able to take advantage of them to sell more and to improve the general performance of our business attracting new potential buyers to our premises. But we will also be able to take advantage of negative opinions, since those that are really constructive will allow us to make decisions that will directly impact the performance of our business and improve it thanks to the suggestions that users have been leaving.